1 reviews | Active since Mar 2016
Credit Bereau info not updated
<p>Hello Peter,</p> <p>This is the third time I am complaining about mtn not updating my payment with the credit bureau, I am very disappointed with their services and this causes damage to my credit score.</p> <p>My account is up to date with mtn but according to transunion and credit 4 life I have last paid on January.</p> <p>I am sick and tired of this and I want this account to be closed since it is destroying my credit status.</p> <p> </p> <p>Regards,</p> <p>Tshabalala T.M</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the Legal division has been notified to provide urgent feedback on bureau update. A callback will be done to advise when the information was sent to update.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that the Legal division has been notified to provide urgent feedback on bureau update. A callback will be done to advise when the information was sent to update.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.