1 reviews | Active since Dec 2017
****py billing
I subscribe for an Mtn contract which I am supposed to be paying R349 every month. However, every month I am paying like R750. I am always told I made international calls, whereas I didn’t. I did not receive any international calls in fact. They always say I used an extra airtime which is a lie cause my limit is at 0. I am tired of this mtn ****py billing. I want to even cancel my contract ?. I am infuriated. This is so unfair
Good day Luyanda.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note we have escalated the matter to our billing team for a report to be sent to you detailing the charges on your account.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,
Good day Luyanda.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note we have escalated the matter to our billing team for a report to be sent to you detailing the charges on your account.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,
