**** service mtn....
Mtn you have overcharged me with R1440. I have been given two ref numbers and spoken to countless people who are so *********** and have no idea what’s going on. This is not fair and I want my money.
Waiting on someone more efficient to call me!!
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MTN South Africa's replyOfficial
23 Apr 2018, 10:18Dear Sarah,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN to *** so I can review your current situation and find a suitable outcome.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply23 Apr 2018, 10:18
Official
Dear Sarah,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN to *** so I can review your current situation and find a suitable outcome.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,