Coverage in the Karoo

<p>I refer to "Coverage department's" referance number ***</p> <p>The assigned technician is Thomas fault logged on 15 MARCH 2016.</p> <p>I repeatedly called enquries ***.</p> <p>THis matter needs to be sorted or I need to be told to back off and I can then move on!!</p> <p> </p> <p>Pillar to post with supervisors virtually never available and Dawid never called me back twice.</p> <p>Eventually Ashley, a sales consultant in Stellenbosch MTN kindly made a personal call to Thomas and mailed him as well as his superior, Wayne. </p> <p>Then for the first time MTN gave a muted response.</p> <p> </p> <p>I need this matter which was supposed to be rep**** to 12 working days after after 15 March to be shifted to top priority. My first response was after Ashley's call.</p> <p> </p> <p>I am still counting the working days from 15 March 2016, today is 23 May 2016.</p> <p> </p> <p>Kind regards</p> <p>Chris Hayward</p>