Coverage in Blue Hills
<p>Around the beginning of Feb I lost mtn signal at my house in Blue Hills. I have had the same account with mtn since we first got cellphones in this country! In resppnse to my complaint, mtn sent me a form to fill in (when a similar thing happened to my husband a while back on Vodacom, they called him and a guy came out to see the problem) !</p> <p>I got an email reply to my form that said that there is a resident in the area blocking the signal with an ******* boostee and the matter is with ICASA. No mention of when it will be fixed and no other feedback. Other people in the area have been given different stories and excuses! I would like to know the truth, and, more importantly, WHEN WILL IT BE FIXED?</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Still the same problem. I have just come out of hospital and need to be able to use my phone
Still the same problem. I have just come out of hospital and need to be able to use my phone