MG
Marcelle G
1 reviews | Active since Sept 2015
12 Sept 2015, 18:26
COVERAGE #EON-***6 MUS-***6
I have been trying since February to get a response for poor coverage. I then resorted to Afrihost as I had mobile data contract with them. Blessings rep**** 11 August that complaint now escaleted to Bovern. Ref ***<br> <br> Why have I not ever even had an sms acknowledging complaint. <br> <br> Marcelle Graham<br> ***
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MTN South Africa's replyOfficial
17 Sept 2015, 12:08Hello Michal53,
Thank you for you post .
Apologies for the delayed response and inconvenience caused
According to the ref no: *** investigations where done and the fault was with the MTN Booster, but the matter was solved . If you still experiencing the issue please do provide us with information explaining how are you connecting ,is it a modem,handset or router or maybe Afrihost LAN cable is very slow . For more details you can contact 1555.
Kind Regards
Matshidiso
REQ:***
Thank you for you post .
Apologies for the delayed response and inconvenience caused
According to the ref no: *** investigations where done and the fault was with the MTN Booster, but the matter was solved . If you still experiencing the issue please do provide us with information explaining how are you connecting ,is it a modem,handset or router or maybe Afrihost LAN cable is very slow . For more details you can contact 1555.
Kind Regards
Matshidiso
REQ:***
MTN South Africa's reply17 Sept 2015, 12:08
Official
Hello Michal53,
Thank you for you post .
Apologies for the delayed response and inconvenience caused
According to the ref no: *** investigations where done and the fault was with the MTN Booster, but the matter was solved . If you still experiencing the issue please do provide us with information explaining how are you connecting ,is it a modem,handset or router or maybe Afrihost LAN cable is very slow . For more details you can contact 1555.
Kind Regards
Matshidiso
REQ:***
Thank you for you post .
Apologies for the delayed response and inconvenience caused
According to the ref no: *** investigations where done and the fault was with the MTN Booster, but the matter was solved . If you still experiencing the issue please do provide us with information explaining how are you connecting ,is it a modem,handset or router or maybe Afrihost LAN cable is very slow . For more details you can contact 1555.
Kind Regards
Matshidiso
REQ:***