Coverage call centre really bad service

The MTN at my house has been extremely bad for at least the past 3 months.<br> I called the *** no at least 10 times: <br> 14 Jan: They are working on the Jean Ave tower and maybe it will improve.<br> 16 Jan: They have no idea but will check<br> 26 Jan: Will check the problem<br> 27 Jan: They will speak to engineers and call me back. I made him promise.<br> 29 Jan: The Call Centre is busy.<br> 30 Jan: A 11:39 min call. I explain all my problems to Ruben and he said he'll put me through to his controller. After listening to the switchboard music for a long while I lost my signal.<br> 30 Jan: I was told that there has not been any queries logged for this number. I all the info again to log a query. They said they will contact me and tell me that I have to wait 10 working days. After stating my situation she tells me she will try to help and put me through to someone. Then there is a long silence, and eventually I hang up.<br> 30 Jan: I asked to talk to the supervisor. The operator said he has no supervisor. Then, for the first time I lost control and said \**** you".<br> 30 Jan: He called back and said that I can not swear at him. I apologised. He tells me he will now delete my query because I swore at him"""