Coverage and Service SUCKS!!!

I lodged a complaint about the lack of cell phone coverage from my business premises in Woodstock Cape Town at the end of March. No feedback. I then got a form to complete regarding coverage, which I did and was told (via email) that someone would come back to me within 96 hours. Nothing!! Now I get another request to fill in the same information which I submitted on the 17/4/2015. The email was from Phumi Sijako <br> National Quality and Coverage Help Desk. I have emailed twice to advise that nobody has contacted me. I would like to reduce my contract to the minimum to cover the cost of the phone as I am unable to utilise what I am paying for due to the lack of coverage. I am in a busy business area and there is no reason I shouldn't have proper coverage. I am not going to phone your call centre and speak to a machine for 15 minutes before speaking to someone who probably wont be able to assist me! YOUR SERVICE SUCKS!!!!! You are in breach of contract in that you are not supplying me with the service that I am paying almost R1000 pm for. I have an iPhone 5 so it cant be the phone, which works perfectly at home. Email to [Email Removed] bounces back