PS
PORTIA S
1 reviews | Active since Nov 2015
26 Nov 2015, 16:59
COTRACT APPLICATION DECLINED INTERNAL *****
I AM BEING DECLINED FOR A CONTRACT APPLICATION BECUSE SOME TIME AGO INTERNAL STAFF OPENED A CONTRACT **********LY IN MY NAME AND STOLE PHONES. I DEALT WITH THIS WITH THEIR LEGAL DEPARTMENT AS WELL AS THEIR INVESTIGATORS WHO CLEARED EVERYTHING. NOW AM BEING DECLINED FOR THIS REASON AND IT DOES NOT MAKE SENT AS IT WAS NOT EVEN MY FAULT. THE BRANCH AT DIEPSLOOT ARE NOT EVEN ATTEMPTING TO FIGHT THIS ON MY BEHALF. I AM BEING TOLD I MUST GO TO THEIR HEAD OFFICE???MAD AS HELL!!!
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MTN South Africa's replyOfficial
30 Nov 2015, 14:56Hello @Spectacular,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply30 Nov 2015, 14:56
Official
Hello @Spectacular,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,