CM
Charlotte M

1 reviews | Active since May 2016

11 May 2016, 11:52

Corporate bullies of note

<p><span style="background-color: rgba(255, 255, 255, 0);">Back 2006 I had an Mtn contract, I ran into troubles and stopped paying in 2008. It had a balance of R1107 that later balooned into R9350. I settled and closed the account in January 2015 and my credit profile was updated. I later discovered that Mtn was sending credit bureaus updates that I was still 6 months in arrears and reducing my credit rating. I called the Bureaus to remove it only for them to keep sending those updates every couple of months . I lodged disputes and later contacted the ombudsman but they persist. The bureaus refuse to take responsibility for listing false information and Mtn is uncontactable. I'm at my wit's end. </span></p>

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Replies (2)
MTN South Africa
MTN South Africa's reply13 May 2016, 13:34
Official
Thank you for your post. Please accept our apologies for the inconvenience experienced. Kindly provide us with your MTN contract cell number/ account number or ID number so that we can access the account and attend to the matter. Information to access the account has been left out of the post. Regards Nompumelelo REQ:***
MTN South Africa
MTN South Africa's reply13 May 2016, 13:36
Official
Thank you for your post. Please accept our apologies for the inconvenience experienced. Kindly provide us with your MTN contract cell number/ account number or ID number so that we can access the account and attend to the matter. Information to access the account has been left out of the post. Regards Nompumelelo REQ:***