1 reviews | Active since Sept 2011
Conveniently forget to cancel contract
<p>My Ipad contract expired, and my account is still being debited. I phoned the retention department, and they were conveniently off line. They couldn't phone me back, take a note to do it when they come back online either?</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** have been migrated to prepaid as per your request and adjusted a credit of R51.00 for the invoice finalised on the 13/02/2017.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** have been migrated to prepaid as per your request and adjusted a credit of R51.00 for the invoice finalised on the 13/02/2017.
warm regards
mike
REQ:***