CONTRACTS NOT CANCELLED

Please can you assist<br> <br> I had 2 contracts on my name for numbers *** as well as ***<br> <br> I changed these to prepaid in at the end of November and received reference *** as confirmation thst it had been done.<br> <br> At the end of December my account was again debited with R 1800 <br> <br> On my return to Nelspruit I inquired to be told that there is a record of the cancellation but it had not been done<br> <br> I was then told by Zama at your call centre that it has now been done<br> <br> I also confirmed this with Araf on 11/1/2016<br> <br> I have now been debited with R 8 148-90 on 25/1 My contact details *** [Email Removed]<br> <br> Please advise me who I can contact to have these charges reversed as my instruction had clearly been to cancel the contracts <br>