1 reviews | Active since Sept 2016
<p>After i had finished my contract for two years with MTN, they called me for another oppotunity for a phone upgrade, i explained to them that i dont need another phone or anything that will bind me for another two years. So they insisted on giving me airtime and sms's, stating that i can cancel this at any given time. one year later i call the service provider to cancel they tell me that i cant do that because i agreed on a two years contract that i didnt even recieve documentation stating those conditions.</p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the matter has been escalated to the relevant support team for urgent attention. They will investigate and revert back with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the matter has been escalated to the relevant support team for urgent attention. They will investigate and revert back with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.