MW
Michelle W
1 reviews | Active since Feb 2016
16 Feb 2016, 00:08
Contract upgrade airtime credit not passed on
credit on old account , one year later still waiting for issue and credit to be resolved to new contract , sent emails called 808 , escalated , no feedback , ignored completely
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Replies (1)
MTN South Africa's replyOfficial
23 Feb 2016, 10:10Hello Porsche2,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number and ID number provided there is no refund due to you.
Please supply us with the number that the query relates to.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number and ID number provided there is no refund due to you.
Please supply us with the number that the query relates to.
Regards
Thabelo
REQ:***
MTN South Africa's reply23 Feb 2016, 10:10
Official
Hello Porsche2,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number and ID number provided there is no refund due to you.
Please supply us with the number that the query relates to.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number and ID number provided there is no refund due to you.
Please supply us with the number that the query relates to.
Regards
Thabelo
REQ:***