Contract upgrade
<p>Wosrt experience with MTN, from the Cresta branch to 808 call center. I did a contract upgrade and have been waiting for 1 week for data to be loaded. All they say is wait 2 to 24 hours for it to be activated. Well, its been 1 week, thats 168hours and counting. Ive been with mtn for years and this is the level of customer service. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your line has been provisioned with the data bundle on 2016-07-18, kindly view your detailed balance via *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your line has been provisioned with the data bundle on 2016-07-18, kindly view your detailed balance via *141*1#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,