contract update not deilvered
My MTN contract was due for an upgrade on the 1st of April.<br> I went to the MTN store in White River on the 3rd of April to upgrade my phone to a gold Samsung S6 edge+ for ZAR610 per month.<br> My contract upgrade went smoothly and i was told to collect my phone the next day.<br> <br> When I went to collect my phone I was to l would have to come back the following day,this went on for two weeks.<br> When I complained to the agent she pointed at the sign and told me that is where I can complain.<br> <br> When I asked what was taking them so long for the phone to come I was told that it is due to late deliveries because they where having problems with stock delivery.<br> I asked them to please keep me updated.<br> <br> for the first time in almost a month I got a call from MTN telling me that they did not have the phone that was requested to upgrade to as the WHOLE OF MTN SOUTH AFRICA has no stock.<br> <br> I would just like to point out that this phone was advertised in the MTN pamphlet as well as online.<br> I do not appreciate being told that I should choose another phone due to the fact that the service provider cannot supply what they have advertised.<br> <br>