BD
BO D
1 reviews | Active since Sept 2010
29 Oct 2015, 10:14
Contract to prepaid migration
I called MTN on the 21/09/2015 letting them know that i will not be renewing my contract which was due to end on 25/10/2015, but would like to be migrated to prepaid. On realization that, this was not done on the 25/10/2015, I again called MTN on the 26/10/2015 and asked them to migrate me. I was told I should wait a further 48hrs. On the 28 and 29 Oct, I called I again I was told to wait another 48hrs.<br> <br> I have given MTN more that enough time to migrate me but they are not willing....What else I should? <br> <br> <br>
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Replies (1)MTN South Africa's replyOfficial
30 Oct 2015, 22:52Hello dlaming,
Thank for you post
Please accept our apologies for the inconvenience experienced.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank for you post
Please accept our apologies for the inconvenience experienced.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply30 Oct 2015, 22:52
Official
Hello dlaming,
Thank for you post
Please accept our apologies for the inconvenience experienced.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank for you post
Please accept our apologies for the inconvenience experienced.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
