nN
neo N

1 reviews | Active since May 2016

03 May 2016, 14:38

Contract that expired

I had a contract with MTN In the past 24 months their contract during the month of October 2015. now they are busy giving me airtime that I do not know about and they blocked my number because I did not pay for it, now that I paid they telling me that my account is under legal a company called MBD. I according to my knowledge my contract ended last year all ready

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 May 2016, 20:26
Official

Good evening Neo,

We are sorry for the breakdown in service experienced and for any inconvenience caused.

Your ID number is currently not linking us to an account that has been handed over to our attorneys.  Please have a look at the email we've sent to yourself and confirm the information required.

Regards

Tim

MTN Complaints Management Team

Best regards,