MS
MAKAMELE S
1 reviews | Active since Jun 2015
15 Jun 2015, 13:52
CONTRACT TERMINATION
MY CONTRACT ENDED IN MARCH. I CALLED MTN TO CLOSE IT AND I MOVED MY NUMBER TO CONTRACT.IN APRIL AND MAY MTN CONTINUED CHARGING ME FOR THE CONTRACT. THEY ARE NOW THREATENING TO GET ME BLACKLISTED IF I DONT PAY.
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MTN South Africa's replyOfficial
17 Jun 2015, 20:02Hello makamele120i,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled, however there is an amount of R 490.40 outstanding on your account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled, however there is an amount of R 490.40 outstanding on your account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply17 Jun 2015, 20:02
Official
Hello makamele120i,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled, however there is an amount of R 490.40 outstanding on your account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled, however there is an amount of R 490.40 outstanding on your account.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,