DJ
Dudley J

1 reviews | Active since Nov 2017

28 Nov 2017, 08:54

Contract terminated by mtn without reason

Mtn incorrectly terminated my private contract without reason two months after it was signed and charged me an early termination fee. They are now unable to fix their mistake, despite numerous phone calls and emails.

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Nov 2017, 11:31
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the request to the agent who cancelled the contract for cell *** , we have requested that this line should be re-activated again to contract and the account credit for the early termination fee.

Kind Regards,

Alice van der Merwe

Best regards,