1 reviews | Active since Jul 2016
CONTRACT TAKEN TO LEGAL DEPARTMENT
<p>I HAD TWO CONTRACTS AT MTN,WHICH WAS PAYED UP IN DECEMBER 2015,AND MY CONTRACT WAS CANCELLED, THIS YEAR FEB 2016 I WAS TAKEN TO CREDIT BUREAU,WITHOUT MY KNOWLEDGE,I HAVE CALLED MTN SEVERAL TIMES AND THEY SAY I DONT HAVE A CONTRACT WITH THEM, MY BALANCES ARE 0.00 BUT THEY CAN SEE I HAVE BEEN TAKEN TO THE LEGAL DEPARTMENT! I SPOKE TO NOMPUCKO GINA,REF: ********** 07</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Hi Mike
I need this matter to be resolved by the latest Thursday and i need proof of this matter resolved ASAP,i have things that i need to do and i cant proceed due to my credit status being so bad!!!!! its really fraustrating,iv logged complaints,MTN 808 line has escalted my calls since last week,iv emailed ur legal department last week and till date i have not received any feedback, MY CONTACT DETAILS IS ********** 001 and my email is ********** , i need this matter fixed URGENTLY,i am meeting my lawyer on Friday and should it not be reolved by then,I AM GOING FURTHER WITH LEGAL ACTIONS AGAINST MTN
Hi Mike
I need this matter to be resolved by the latest Thursday and i need proof of this matter resolved ASAP,i have things that i need to do and i cant proceed due to my credit status being so bad!!!!! its really fraustrating,iv logged complaints,MTN 808 line has escalted my calls since last week,iv emailed ur legal department last week and till date i have not received any feedback, MY CONTACT DETAILS IS ********** 001 and my email is ********** , i need this matter fixed URGENTLY,i am meeting my lawyer on Friday and should it not be reolved by then,I AM GOING FURTHER WITH LEGAL ACTIONS AGAINST MTN
THIS IS AN EMAIL I HAVE RECIVED FROM MTN!!!!!!!!!
Good day
Apologies for the delayed response.
Kindly note you have been paying your account with Nimble Group. Your account has payments allocated from Nimble Group. Please contact them on: ********** or ********** to enquire if the hand over amount has been paid in full.
Kind regards,
Sifiso Maoka
Legal Department
MTN SA
Reference Number: ********** 7
THIS IS AN EMAIL I HAVE RECIVED FROM MTN!!!!!!!!!
Good day
Apologies for the delayed response.
Kindly note you have been paying your account with Nimble Group. Your account has payments allocated from Nimble Group. Please contact them on: ********** or ********** to enquire if the hand over amount has been paid in full.
Kind regards,
Sifiso Maoka
Legal Department
MTN SA
Reference Number: ********** 7
I HAVE CALLED NIMBLE GROUP AND THEY HAVE NO RECORDS WITH MY ID OR ANY ACCOUNT FROM MTN FOR ME,REF:12/07/2016 @13H49 AND I SPOKE TO MBALI MTHETHWA. I NEED ASSIST ASAP
I HAVE CALLED NIMBLE GROUP AND THEY HAVE NO RECORDS WITH MY ID OR ANY ACCOUNT FROM MTN FOR ME,REF:12/07/2016 @13H49 AND I SPOKE TO MBALI MTHETHWA. I NEED ASSIST ASAP
MTN STILL HASNT RESPONDED TO TRANSUNION AFTER SO MANY WEEKS
MTN STILL HASNT RESPONDED TO TRANSUNION AFTER SO MANY WEEKS