NS
Nicholas S
1 reviews | Active since Feb 2014
02 Feb 2016, 12:20
Contract taken out in my name **********ly
I contract was taken out in my name **********ly, I blocked the number via MTN, sent through supporting documents to the ***** department as well as went in store to do the same, still no response or feedback from MTN, still receiving invoices on the ********** contract.<br> <br> Please assist urgently.<br> <br> Regards,<br> <br>
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
03 Feb 2016, 14:20Hello NGStevens,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply03 Feb 2016, 14:20
Official
Hello NGStevens,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's replyOfficial
03 Feb 2016, 14:20Hello NGStevens,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply03 Feb 2016, 14:20
Official
Hello NGStevens,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number has since been deactivated by the ***** department. A request for a credit to be passed has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***