Contract take out on cyber monday

<p>I took out a MTN contrcat on on Monday the 28th of Novemeber at the Mtn store in eastrand mall. At the store i was told my sim woul be activated within 2-24hrs. Its been two weeks now. After one week of continious calling i was told my documents were icomplete (it was, they just never submitted it). Over the two week period i kept calling to no avail, each time i was told that i should wait one more day. Today I called the head office only to get the phone slammed down! I tried again and was told my account is handed to legal because it is in arears, i would like to know how could that even be possible because its a brand new contract! </p> <p>Also its been such a mission to get hold of anyone in mtn because they never answer their calls!</p> <p>Mtn's service is so dissapointing and pathetic!</p>