TS
Thavanathan S

1 reviews | Active since Nov 2010

03 Jul 2015, 09:42

Contract Still not cancelled from April

MTN still does not answer their 808 number. Bronwyn kindly note that my contract is not yet cancelled. please check your ref. REQ:***. Mtn is now *******ly *****ing money from my bank account. My name is Mr T Soobramoney(DEVA). Cell nr concerned is ***.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Jul 2015, 14:20
Official
Hello deva,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number *** has already been cancelled and a billing request has been logged for the late cancellation, REQ:***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda