BM
Bathandwa M
1 reviews | Active since May 2015
21 May 2015, 11:01
Contract still not cancelled
Its been 2 weeks now since I called MTN to have my contract cancelled and my number to be ported to pre-paid. Today i received an sms telling me my no. has been uploaded with AIRTIME, which goes to show my contract wa never cancelled. im so ****ed off at the way MTN just wants to make money out of us.
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MTN South Africa's replyOfficial
01 Jun 2015, 11:38Hello Bathira,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the number has been migrated to pre-paid.Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the number has been migrated to pre-paid.Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply01 Jun 2015, 11:38
Official
Hello Bathira,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the number has been migrated to pre-paid.Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the number has been migrated to pre-paid.Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,