Contract Sim card, unable to put it into use

Good day

Im honestly let down by the service you guys are rendering me with, this is highly disgrace and wish I had the other ways to cancel this contract I have with you it's been over 14 days having my number on suspension however no one is willing to assist and give good feedback around it but every second day when I call im being told it will be fixed since the 5th of February 2025. My 063 number which is a contract Sim. Upon that I have requested 2 of the team leaders to contact me but no one has bothered and I'm told they will call with a minute. Nthabiseng denying me to speak to her team leader again today saying they are in a meeting meaning my problem can wait what in the world is that. Team leader is reitumetsi.

May I kindly get my number activated and an apology from you guys. Before I involve my attorneys seeing that this is no the 1st time.

Regards Stanley *** This has cost me to buy data as I am the main user of the Sim which is quite unfair and will wish to be reimbursed the lost towards buying data elsewhere while I have contract with you.. Can this matter be attended to with some urgency or you cancel the contract since you can't afford to assist me.