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Good day Mr. Ndlovu,

Thank you for emailing Customer Care.

We apologize for the delayed response and for any inconvenience incurred. Kindly note that this number: is receiving the data bundles as per below:

********** 44 Bytes (500.0 MB) 2018-01-17 Volume Recurring Data (Volume) The sms bundles are not active, a request has been logged with our Technical Support team for the bundles to be allocated and the reference number is: 1- ********** 2454. Please allow for 2 -5 days for your query to be attended to.

The second number: ********** 847 is not receiving the sms and data bundles and the reference number for the escalation of the bundles to be loaded is: 1- ********** 2833

Kind Regards, Nonkululeko Nkosi Customer Services MTN SA