Contract renewal

On Sunday 14/06/2015 I went into the MTN store located on the ground floor of the gateway mall to have my contract renewed. The lady that assisted me was extremely help helpful with the renewal of my contract as well as the cancelation of my second contract. She did mention that there was a problem with my credit limit and it needed to be increased. I did ask her but how is that possible as the new contract will cost less than the one I currently have she said she didn't know and she would try and get an increase done for me and would revert back to me on the very next day.<br> <br> I awaited her call for two days and there was just no joy I tried contacting all numbers associated with MTN stores from Ballito to Umhlanga and all the numbers either did not exists or just rang continuously, I finally managed to get a hold of MTN head office in Mt Edgecombe, the lady said that she would e-mai gateway manage and get her to revert back to me.<br> <br> After a week of struggling to find out what has been happening with me contract I finally received a call from the gateway store manager on Sunday 21/06/2015 who said she will be looking into this and will get back to me on Monday 22/06/2015 which she di