1 reviews | Active since Oct 2016
Contract reach end of term
<p>I went to mtn carnival mall on 22 oct 2016 to cancel contract that reach end of term on 2 dec 2016. According to mtn we must pay a fee. They load a debit order amount of more that r800 for the end of nov. Dont know why as my contract ends 2 dec. My contract is just more than r230 pm. I just want to change to pay as you go. I will never again take out a contract at mtn. Mtn you better stop that debitorder!</p> <p>My reference ********** 1</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that the contract term date is 2016-12-02,kindly contact us (808) on the 3rd december to migrate the number to prepaid the last debit on the 31/12/2016.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that the contract term date is 2016-12-02,kindly contact us (808) on the 3rd december to migrate the number to prepaid the last debit on the 31/12/2016.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***