kS
kobus S

1 reviews | Active since May 2012

29 Dec 2015, 17:44

Contract Random

Its very disappointing that you cant get companies to honour there word these days, without going to avenues like these. <br> <br> We had a cellphone contract with MTN for 4 years now, and after many bad experiences we finally have a opportunity to escape. <br> But after many phone calls and emails (which they rep**** on) they refuse to cancel our contract. <br> Stop taking our money is this so difficult to understand. <br> <br> If someone can please help me with advice I would greatly appreciate it.

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Replies (1)
MTN South Africa
MTN South Africa's reply30 Dec 2015, 12:46
Official
Hello kobusvs123,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that the cellphone number in question has already being migrated to Prepaid.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***