Contract Query

Account number - N***<br> Cell number - ***<br> <br> I have signed a contract with Nashua mobile in April 2013 for contract at the cost of R199 per month. Nashua has kept to their agreement and have been billing me the agreed amount through the duration of the contract. I have been informed last year by Nashua that they will no longer be the service provider and MTN will continue the contract. The transition was seamless and still continued to pay the agreed R199 per month. <br> In February of this year I decided to renew and upgrade my contract which I did at the MTN branch in Canal Walk branch in Century City. The consultant assisted me with the upgrade and advised me that there will be an administration charge the following month and the monthly payments will be R199 monthly thereafter. <br> Ever since the upgrade in February I have never been charged the R199 as per agreed or promised! I paid R402.99 - March (upgrade administration included) April R412.57 (calls) May I was charged R285.85, June R295.80, July R295.80.<br> I have made numerous calls to the call centre and was promised that this will be corrected and I will be re-imbursed. This has not happen