contract problems

<p>MTN STORE FICKSBURG</p> <p>we have a couple of problems with our contract at MTN</p> <p>1.I have app**** for a smart tv ********** for2GB on the contract i see that they gave me the one for R789 for 1GB</p> <p>2.my address on the contract is incorrect i live in ficksburg and they have put it as caledonpark</p> <p>3.i have signed for the contract on the 11/04/2016 i recieved the router on the 22/04/2016 two weeks after i did not recieve the tv i phoned smsuang and the lady said she did not recieve anything i went back to MTN and they have send the papers that they did not do i the following day i have recieved the TV</p> <p>4. i have aked the guys three time if the data is finished must i topup or will it go on,onto an account and they rep**** with a NO and i must topup myself.</p> <p>5.the first month it went good and i have used up the data and i have topup with R160.00</p> <p>6.the next month i have recieved a bill for R2139.73 and i went to MTN and they said they do not know what it is for</p> <p>7.on the 05July2016 i have recieved another bill for R3634.32 i went back to mtn i they just said they do not know what is going on</p> <p>8.on my account there is something that is called pocket data calls i have asked them what it is they do no know</p> <p>10. the fisrt month we must recieve 30GB free but i did not recieve it</p> <p>11. i have agreed for the packageR809 for 24 months 2GB anytime data and 2Gb night express</p> <p>12.the guys thats working here does not know what they are doing</p> <p>13. and it seems to me that they gave me the wrong package for me</p> <p>14.i am refusing to pay this account and is there a possiblity that i can take the tv and router back to the store</p>