Contract phones
<p>MTN is such a *** company :-( My account is in arreas yes but but when i wanted to do payment arrangments they still refused to reconect me , where must I get Money at this time of the month ? how must I get the money if I dont even have my phone working ? I called and I held for over an hour just to speak to a consultant in the credit control department, just for a two mineut conversation which was Bull**** as well, I want to ternminate my contract with MTN honestly this is bull, and its not the first time this happens</p>
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MTN South Africa's replyOfficial
22 Jun 2017, 20:03Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Best regards,
MTN South Africa's reply22 Jun 2017, 20:03
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Best regards,