1 reviews | Active since May 2017

11 Aug 2017, 10:11

contract phone

<p>i have recieved such pathetic and horrible service from mtn, my P9lite which i had taken on contract with them has been ******, not only did their consultants Lungile and Selaola give me appauling service but the cancellation fee was just as crazy. I regret ever taking a contract with mtn and I would not even reccomend it to my worst enemy. your service is pathetic I should've just went to Telkom and got a contract with them at a more reasonable price and friendly staff. I am so dissapointed I need to warn people not to get in business with you </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2017, 20:33
Official

Good Day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

For us to investigate and effectively assist you with this matter, Please give me the details of your complaint together with your ID number and mobile number you have with MTN. Send it to ***

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,