Contract of Deceased

<p>My father passed away on 31 March 2015. Went submitted all required documentation to the Irene branch on numerous occasions. After months and many visits, they refused to transfer the contract to my mom’s name. She paid the monthly subscription for around 18 months. I then transfer the contract to my name in May 2016 at the Irene branch. The instruction was clear, transfer the contract to my name, upgrade the contract and cancel all additional services. Received the first bill the additional data was not cancelled and a debit order to the amount of R150 is still debited on my mothers account. The call centre referred us to the branch and the branch referred us to the call centre. Over the weekend my contract was suspended and handed too legal. I have tried for the last two hours to get hold of the legal department to an avail. We have trying to get all sorted out to no help for MTN.</p> <p> </p>