1 reviews | Active since Oct 2012
Contract Number not working
I have migrated my phone number " ********** 393" from pre-paid to contract on the 13th November 2017, Since the migration I can make phone calls, send messages , run ussd or use data bundles - I can only receive calls. This is inconveniencing my life, I have reported the problem to MTN but still no solution.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly dial the unbarring code #330*0000# then OK it should respond to you saying deactivation of all call barrings then try making a call.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly dial the unbarring code #330*0000# then OK it should respond to you saying deactivation of all call barrings then try making a call.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,