EW
Evan W
1 reviews | Active since May 2012
20 Oct 2015, 13:40
Contract not working
I opened a contract in November 2014 and it has NEVER worked.<br> <br> No response to complaints only reference numbers received.<br> <br> I think my best option is to change company as MTN is absolutely useless.<br> <br> The number of complaints on Hello Peter tells it all.<br> <br> MTN... contact me asap ( 7 days) or I am gone!!!!!
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Replies (1)
MTN South Africa's replyOfficial
20 Oct 2015, 16:35Hello scanza,
Thank you for taking time to raise your concerns with MTN,
Please accept our apologies for any inconvenience caused.
As per our telephonic conversation we have escalated to the relevant department to activate diverts to the secondary sim card. We have also sent you the statement via email and you will receive it within 24 hours.
Be assured that it not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for taking time to raise your concerns with MTN,
Please accept our apologies for any inconvenience caused.
As per our telephonic conversation we have escalated to the relevant department to activate diverts to the secondary sim card. We have also sent you the statement via email and you will receive it within 24 hours.
Be assured that it not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply20 Oct 2015, 16:35
Official
Hello scanza,
Thank you for taking time to raise your concerns with MTN,
Please accept our apologies for any inconvenience caused.
As per our telephonic conversation we have escalated to the relevant department to activate diverts to the secondary sim card. We have also sent you the statement via email and you will receive it within 24 hours.
Be assured that it not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for taking time to raise your concerns with MTN,
Please accept our apologies for any inconvenience caused.
As per our telephonic conversation we have escalated to the relevant department to activate diverts to the secondary sim card. We have also sent you the statement via email and you will receive it within 24 hours.
Be assured that it not our intention to displease you and would like to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,