Contract not turned on after 1 week

Hello,<br> <br> I signed a contract with MTN at the V and A Waterfront store last week Tuesday. <br> <br> I was given my new phone and given a new sim card, and told that it would be turned on within 24 hours. Currently I am on a pay as you go sim card, but my number is supposed to be turned on as a contract (MTN Anytime Top up 200) within 24 hours. <br> <br> It is now almost a week later and my new sim card has not been turned on. I have phoned the waterfront branch multiple times, spoken to the manager and every time I am told it will be on in a few hours, but it doesn't happen!<br> <br> I have tried to call your call centre (808) multiple times, but I keep getting transferred and nobody can resolve the matter. <br> <br> Right now I am paying for a contract that I cannot access!!<br> <br> I expect my sim card to be turned on today!<br> <br> Please be in contact with a solution. <br> <br> Sincerely,<br> <br> Gavin Joffe