mH
matt H
1 reviews | Active since Aug 2014
28 Feb 2016, 12:26
Contract Not cancled
I called over a month ago to cancel a contract with mtn and it was not done. I am now having to pay for something i do not want. i Want mtn to have it sorted befor my next debit order. Is is ******* what mtn is doing
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Replies (1)
MTN South Africa's replyOfficial
29 Feb 2016, 10:55Hello mattxp1002,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** has been cancelled and converted to pre paid the credit has been passed for the February invoice and will reflect in +-5 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** has been cancelled and converted to pre paid the credit has been passed for the February invoice and will reflect in +-5 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply29 Feb 2016, 10:55
Official
Hello mattxp1002,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** has been cancelled and converted to pre paid the credit has been passed for the February invoice and will reflect in +-5 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** has been cancelled and converted to pre paid the credit has been passed for the February invoice and will reflect in +-5 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,