Contract not cancelled and billed R5200

<p>On the 4th of June, I sent a request to cancel my mtn data contract, as I have experienced poor service and over billing on this contract already. I received a confirmation email from Mtn (I have the email evidence) saying that my contract will be cancells 30 days after my request. The service wasn't terminated in July, so I added a bundle to make sure I don't pa out of bundle rates, same for August... but now I checked on MTN active, I can see that MTN plan to bill me R5200 for data usage ? how on earth did this happen? The contract was supposed to be cancelled... I cancelled it for this very reason. Previously when I contacted mtn and requested a cap on data - they told me it cannot be done... ????</p> <p> </p> <p>I have had this contract for 4 years, if not more, I was paying R380 per month, and recently (once device was paid off) R79 per month... how on earth did it get to R5200 for the month of August. </p> <p> </p> <p>The MTN cell number in questions is - ********** 695</p> <p> </p> <p>I will not pay this invoice - please assist in reversing and cacelling this billing. </p> <p> </p> <p>I have raised this with MTN help - I have emailed both the agent I spoke to last week and the agent I spoke to in July - and I am waiting for a response. I am livid.</p> <p> </p> <p>Liam</p>