IK
Irvin K
1 reviews | Active since Mar 2013
01 May 2015, 18:38
Contract not cancelled
My contract expired in May and I gave the required 30 days notice for cancellation of the contract. I sent an email as per previous communication to day I have [Email Removed] with a copy of my ID. I have Since not received any feedback from mtn. I did 2 follow up emails and again no response.<br> <br> Days later the contract is still active due to no one auctioning my request.
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 15:12Hello i***,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this may have caused; it was not our intention to dissatisfy you in any way.
The system shows that cell number *** has been migrated to pre-paid as of the 2015/05/05.
Regards
Lorraine
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this may have caused; it was not our intention to dissatisfy you in any way.
The system shows that cell number *** has been migrated to pre-paid as of the 2015/05/05.
Regards
Lorraine
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 15:12
Official
Hello i***,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this may have caused; it was not our intention to dissatisfy you in any way.
The system shows that cell number *** has been migrated to pre-paid as of the 2015/05/05.
Regards
Lorraine
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience this may have caused; it was not our intention to dissatisfy you in any way.
The system shows that cell number *** has been migrated to pre-paid as of the 2015/05/05.
Regards
Lorraine
REQ:***
Best regards,