LS
Lancelot S
1 reviews | Active since Jun 2013
23 Oct 2015, 06:01
Contract not cancelled
I have requested that my contract be canceled after I made my final payment and that my sim card be converted to prepaid. This had not been actioned after 4 days and no form of feedback was provided.
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Replies (1)
MTN South Africa's replyOfficial
23 Oct 2015, 07:44Hello LancelotS,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have converted cell *** to pre-paid. Allow +-2-24 hours for the sim card to pull through the network, SMS will be sent to you to notify you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have converted cell *** to pre-paid. Allow +-2-24 hours for the sim card to pull through the network, SMS will be sent to you to notify you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply23 Oct 2015, 07:44
Official
Hello LancelotS,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have converted cell *** to pre-paid. Allow +-2-24 hours for the sim card to pull through the network, SMS will be sent to you to notify you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have converted cell *** to pre-paid. Allow +-2-24 hours for the sim card to pull through the network, SMS will be sent to you to notify you.
Kind Regards,
Alice van der Merwe
***
Best regards,