KR
Kobie R
1 reviews | Active since Jul 2015
04 Jul 2015, 12:54
contract not cancelled
Contract expired 25 Apri 2015 Phone call centre to confirm contract is cancelled and debot order stop Went in to branch at Selcourt Spring confirm that the contract is now cancelled Went in again 1 month later and was told very rudely the contract is still not cancelled and as this contract expired MTN can take now any debot order of my bank account without my permission This Wifi is not in use as we have no reception and we unplug the Wifi on the same day as the reqeust for cancellation<br>
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
28 Jul 2015, 12:00Hello Kobie Roos,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the line has already been migrated to prepaid. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the line has already been migrated to prepaid. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 12:00
Official
Hello Kobie Roos,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the line has already been migrated to prepaid. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the line has already been migrated to prepaid. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Best regards,
