FM
Farisanani M
1 reviews | Active since Nov 2013
03 Nov 2021, 11:08
Contract not cancel yet
Good day I sent a cancellation email in 20th August 2021 to MTN Customercare, they reply [Please note that the query has been escalated to Cancellations Department for assistance] to my surprise they still bill me / deducting the money from my bank and I requested for the line to be migrated to Prepaid. today they are telling me I have Outstanding amount that I need to pay then they will cancel my contract, and my contract was expired in March 2021. please assist
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Farisanani M's updateReviewer Update
19 Nov 2021, 12:45MTN is so unbileiveable shame, they are still charging me for what i do not know, i requested to cancel the contract in August, can you please intervene my Hello.peter!
FM
Farisanani M's update19 Nov 2021, 12:45
Reviewer Update
MTN is so unbileiveable shame, they are still charging me for what i do not know, i requested to cancel the contract in August, can you please intervene my Hello.peter!