MT
Makwetle T

1 reviews | Active since Feb 2013

09 Nov 2017, 21:13

Contract never ends

If we were to chase MTN out of SouthAfrica,believe me l would sponser the compaign with all the money l have

0
Replies (3)
MTN South Africa
MTN South Africa's reply10 Nov 2017, 10:00
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Thank you for your time online.

We do pick up on the account notes that you have called in on 20-2-2017 as per reference *** to cancel the contract, you have been informed to pay up the account, however we have checked the account payment record and the account did not reflect in arrears.

Debit orders returned unpaid from March 2017.

Thank you for the payment of R273.00

The account balance now is R803.80

This balance will be credited to clear the account balance, no more payment due to MTN.

Once the credit reflect the request will be send to legal to close the account.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MT
Makwetle T's update21 Nov 2017, 20:37
Reviewer Update
Thank you very much MTN,l will send this reply to your lawyers too because they are sending me mesaages everyday,thank you for resolving this matter. And l know that l will be more happier the moment the lawyers leave me in peace,Thank you
MT
Makwetle T's update21 Nov 2017, 20:38
Reviewer Update
Thank you very much MTN,l will send this reply to your lawyers too because they are sending me mesaages everyday,thank you for resolving this matter. And l know that l will be more happier the moment the lawyers leave me in peace,Thank you