JT
Jephrey T

1 reviews | Active since Oct 2017

03 Oct 2017, 17:43

Contract never ends

Contract cancellation service has been given to a service provider whom is an expert in ignoring calls,you cannever finish paying for a cell phone because at the end of the contract you wont have anyone to help cancel the contract,data will be impossed on you forever,never in my whole life will l ever take a cellphone contract with MTN

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Oct 2017, 10:22
Official

Dear Jephrey,

Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.

As per our discussion I am currently investigating this matter and will provide you with feedback shortly.

Please bear with me during this process.

Thank you.

Warm regards,

Willem Jnr Loots

MTN Complaints Management Team

Best regards,