EG
Edwin G
1 reviews | Active since Oct 2015
04 Dec 2015, 10:35
Contract migration to prepaid
I have requested cancellation of my contract and migration to prepaid two weeks ago and have had no response.<br> No joy from call centre either. Ref no. *** and ***
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Replies (1)
MTN South Africa's replyOfficial
07 Dec 2015, 10:40Hello edwingouws,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply07 Dec 2015, 10:40
Official
Hello edwingouws,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***