CONTRACT MALADMINISTRATION AND *******

MY BANK TRIED TO CHANGE THE MTN DEBIT ORDER ACCORDINGLY, MTN REFUSED. MTN DID NOT DEBIT MY ACCOUNT BECAUSE OF THIS. AFTER REALISING THIS I WROTE TO THEM TO SEND ME THEIR BANKING DETAILS SO I CAN MAKE PAYMENT SEVERAL TIME, THEY ARE SIMPLY REFUSING TO DO SO MEANWHILE MY ACCOUNT ACCUMULATES INTEREST. THEY ARE DOING THIS DELIBERATELY. WHEN I CALLED THE CSUTOMER CARE THEY SAID THEY CANT HELP I MUST ONLY SEND AN EMAIL TO LEGAL DEPARTMENT. SO FAR I HAVE SENT OVER 5 EMAILS REQUESTING BANKING DETAILS. MY CONTRACT ENDED ON 01 SEPTEMBER 2021 BUT IT IS STILL ACTIVE BECAUSE THEY DONT WANT ME TO PAY AND CLOSE IT. THIS IS A DAY LIGHT ******* BY MTN.