WM
Wendy M
1 reviews | Active since Oct 2014
22 Mar 2016, 15:45
CONTRACT ISSUES
I don't know what to do anymore, no one has bothered to contact me after my previous 4 complaint reports. My account is still with legal. Please remove my account from legal I have been over paying this contract. It expired in November 2014! Stop adding airtime onto my account. Please its either I upgrade or please terminate my contract!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
24 Mar 2016, 20:41Hello MbalistoM,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The legal status has been removed and the account status has been updated accordingly, reference number: ***. We have requested that you must be contacted for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The legal status has been removed and the account status has been updated accordingly, reference number: ***. We have requested that you must be contacted for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply24 Mar 2016, 20:41
Official
Hello MbalistoM,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The legal status has been removed and the account status has been updated accordingly, reference number: ***. We have requested that you must be contacted for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The legal status has been removed and the account status has been updated accordingly, reference number: ***. We have requested that you must be contacted for further assistance with the account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,