SB
Simon B
1 reviews | Active since Feb 2015
04 Feb 2015, 09:37
Contract issued without my concern!!
My name is Simon Bopape and would MTN to investigate the contract that apparently is in my name and I've never had a contract with the mentioned network provider.<br> <br> Where do I go for assistance? I was told to make an affidavit and certified ID copy to lodge a case of *****. ID number:***<br> <br> Thanks
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MTN South Africa's replyOfficial
17 Feb 2015, 10:17Hello simonbopape,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply17 Feb 2015, 10:17
Official
Hello simonbopape,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,